FAQs

HOW DO I PLACE AN ORDER?

Go to our online store cibimarket.co.uk, place your order. Once at the checkout you can add your details and register. Select your preferred shipping method and payment and your order is ready to go.
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HOW DO I PAY FOR MY ORDER?

You can pay either by card (debit or credit cards) or paypal.
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HOW LONG WILL IT TAKE TO DELIVER MY ORDER?

Orders are usually dispatched in less than a week. For more information about delivery schedule please visit https://www.cibimarket.co.uk/policies/shipping-policy
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IS THERE A MINIMUM SPENDING AMOUNT?

For deliveries in the London area a minimum spend of £500 is obligatory for free delivery (conditions apply), otherwise a courier charge may be charged.
Our full terms & conditions can be found here. For further information regarding deliveries outside London please contact us.
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CAN I PICK UP MY ORDER?

You can collect your order directly from our warehouse in NW2 7JP. You will receive a notification email when your order is ready. For more information about pick up schedule please visit https://www.cibimarket.co.uk/policies/shipping-policy
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DO I NEED AN ACCOUNT TO PLACE AN ORDER?

No. You only need to register at the checkout.
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DO I NEED TO PLACE AN ORDER ON YOUR WEBSITE OR CAN I JUST POP IN TO BUY IN YOUR SHOP?

We are wholesaler, so our warehouse is not always accessible to the public. Place an order on our online store and choose whether to have your order delivered or to come and pick it up. For more information about pick up please check the section above.
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I NEED MORE INFORMATION

Contact us by email info@cibilimited.co.uk or on whatsapp messenger 020 3642 2117.
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DO YOU DELIVER TO UPPER FLOORS?
 
The products are delivered on the ground floor at the house number indicated (our drivers do not deliver to upper floors, so please, do not ask them to do so as they are not covered by insurance).

 

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